Air India vols de Bengaluru (BLR) à Delhi (DEL).

Sélectionnez la date du vol:
HORAIRES DES VOLS
Vols directs:
Lun,Mar,Ven,Sam 12:50 Bengaluru (BLR) 2 15:40 Delhi (DEL) 3
Air India AI 428 Non-stop Boeing 787-8 (788) 2:50 Valid until 2024-10-26
Lun,Mar,Ven,Sam 13:50 Bengaluru (BLR) 2 16:45 Delhi (DEL) 3
Air India AI 428 Non-stop Boeing 787-8 (788) 2:55 Effective from 2024-10-28
Tous les jours 13:15 Bengaluru (BLR) 2 15:55 Delhi (DEL) 3
Air India AI 501 Non-stop Airbus A320neo (32N) 2:40 Effective 2024-10-27 through 2025-03-29
Tous les jours 13:15 Bengaluru (BLR) 2 16:10 Delhi (DEL) 3
Air India AI 501 Non-stop Airbus A320neo (32N) 2:55 Effective from 2025-03-30
Tous les jours 13:20 Bengaluru (BLR) 2 16:10 Delhi (DEL) 3
Air India AI 501 Non-stop Airbus A320neo (32N) 2:50 Valid until 2024-10-26
Tous les jours 17:15 Bengaluru (BLR) 2 20:05 Delhi (DEL) 3
Air India AI 503 Non-stop Airbus A320neo (32N) 2:50 Valid until 2024-10-26
Tous les jours 17:15 Bengaluru (BLR) 2 20:10 Delhi (DEL) 3
Air India AI 503 Non-stop Airbus A320neo (32N) 2:55 Effective 2024-10-27 through 2025-03-29
Tous les jours 17:15 Bengaluru (BLR) 2 20:05 Delhi (DEL) 3
Air India AI 503 Non-stop Airbus A320neo (32N) 2:50 Effective from 2025-03-30
Tous les jours 09:50 Bengaluru (BLR) 2 12:40 Delhi (DEL) 3
Air India AI 505 Non-stop Airbus A320neo (32N) 2:50 Valid until 2024-10-26
Tous les jours 09:50 Bengaluru (BLR) 2 12:45 Delhi (DEL) 3
Air India AI 505 Non-stop Airbus A320neo (32N) 2:55 Effective 2024-10-27 through 2025-03-29
Tous les jours 09:50 Bengaluru (BLR) 2 12:40 Delhi (DEL) 3
Air India AI 505 Non-stop Airbus A320neo (32N) 2:50 Effective from 2025-03-30
Tous les jours 11:45 Bengaluru (BLR) 2 14:35 Delhi (DEL) 3
Air India AI 507 Non-stop Airbus A320neo (32N) 2:50 Effective from 2024-10-27
Tous les jours 12:30 Bengaluru (BLR) 2 15:20 Delhi (DEL) 3
Air India AI 507 Non-stop Airbus A350-900 (359) 2:50 Valid until 2024-10-26
Tous les jours 19:30 Bengaluru (BLR) 2 22:20 Delhi (DEL) 3
Air India AI 509 Non-stop Airbus A320neo (32N) 2:50 Effective 2024-10-27 through 2025-03-29
Tous les jours 19:30 Bengaluru (BLR) 2 22:20 Delhi (DEL) 3
Air India AI 509 Non-stop Airbus A321 (321) 2:50 Effective from 2025-03-30
Tous les jours 19:55 Bengaluru (BLR) 2 22:45 Delhi (DEL) 3
Air India AI 509 Non-stop Airbus A350-900 (359) 2:50 Valid until 2024-10-26
Tous les jours 15:00 Bengaluru (BLR) 2 17:50 Delhi (DEL) 3
Air India AI 511 Non-stop Airbus A320neo (32N) 2:50 Effective 2024-10-27 through 2025-03-29
Lun,Jeu-Dim 15:25 Bengaluru (BLR) 2 18:30 Delhi (DEL) 3
Air India AI 511 Non-stop Airbus A320neo (32N) 3:05 Valid until 2024-10-26
Mar,Mer 15:25 Bengaluru (BLR) 2 18:30 Delhi (DEL) 3
Air India AI 511 Non-stop Airbus A321 (321) 3:05 Effective 2024-09-03 through 2024-10-23
Tous les jours 15:25 Bengaluru (BLR) 2 18:30 Delhi (DEL) 3
Air India AI 511 Non-stop Airbus A320neo (32N) 3:05 Effective from 2025-03-30
Mar-Dim 07:10 Bengaluru (BLR) 2 10:05 Delhi (DEL) 3
Air India AI 513 Non-stop Airbus A320 (320) 2:55 Effective from 2025-03-30
Lun 07:10 Bengaluru (BLR) 2 10:05 Delhi (DEL) 3
Air India AI 513 Non-stop Airbus A320neo (32N) 2:55 Effective from 2025-03-31
Tous les jours 07:20 Bengaluru (BLR) 2 10:10 Delhi (DEL) 3
Air India AI 513 Non-stop Airbus A320neo (32N) 2:50 Effective 2024-10-27 through 2025-03-29
Tous les jours 07:45 Bengaluru (BLR) 2 10:35 Delhi (DEL) 3
Air India AI 513 Non-stop Airbus A350-900 (359) 2:50 Valid until 2024-10-26
Lun,Ven,Sam 08:35 Bengaluru (BLR) 2 11:20 Delhi (DEL) 3
Air India AI 519 Non-stop Airbus A319 (319) 2:45
Lun,Jeu-Dim 05:45 Bengaluru (BLR) 2 08:30 Delhi (DEL) 3
Air India AI 804 Non-stop Airbus A320neo (32N) 2:45 Valid until 2024-10-26
Mar,Mer 05:45 Bengaluru (BLR) 2 08:30 Delhi (DEL) 3
Air India AI 804 Non-stop Airbus A350-900 (359) 2:45 Effective 2024-09-03 through 2024-10-23
Tous les jours 05:45 Bengaluru (BLR) 2 08:35 Delhi (DEL) 3
Air India AI 804 Non-stop Airbus A320neo (32N) 2:50 Effective from 2025-03-30
Tous les jours 05:50 Bengaluru (BLR) 2 08:35 Delhi (DEL) 3
Air India AI 804 Non-stop Airbus A320neo (32N) 2:45 Effective 2024-10-27 through 2025-03-29
Lun-Jeu,Dim 20:55 Bengaluru (BLR) 2 23:55 Delhi (DEL) 3
Air India AI 808 Non-stop Airbus A320neo (32N) 3:00 Valid until 2024-09-05
Tous les jours 20:55 Bengaluru (BLR) 2 23:55 Delhi (DEL) 3
Air India AI 808 Non-stop Airbus A320neo (32N) 3:00 Effective 2024-09-06 through 2024-10-26
Tous les jours 20:55 Bengaluru (BLR) 2 23:55 Delhi (DEL) 3
Air India AI 808 Non-stop Airbus A321 (321) 3:00 Effective from 2024-10-27
Dim 19:00 Bengaluru (BLR) 2 21:40 Delhi (DEL) 3
Air India AI 1516 Non-stop Airbus A320 (320) 2:40 Operates only on 2024-09-01
Vols directs en partage de code:
Tous les jours 18:45 Bengaluru (BLR) 2 21:40 Delhi (DEL) 3
Air India AI 6397 Non-stop Airbus A320 (320) 2:55
Codeshare flight, operated by Vistara.(UK 802)
Tous les jours 08:00 Bengaluru (BLR) 2 10:35 Delhi (DEL) 3
Air India AI 6399 Non-stop Airbus A320 (320) 2:35
Codeshare flight, operated by Vistara.(UK 808)
Tous les jours 07:00 Bengaluru (BLR) 2 09:50 Delhi (DEL) 3
Air India AI 6401 Non-stop Airbus A320 (320) 2:50
Codeshare flight, operated by Vistara.(UK 810)
Tous les jours 21:10 Bengaluru (BLR) 2 23:50 Delhi (DEL) 3
Air India AI 6405 Non-stop Airbus A320 (320) 2:40
Codeshare flight, operated by Vistara.(UK 814)
Tous les jours 11:30 Bengaluru (BLR) 2 14:10 Delhi (DEL) 3
Air India AI 6407 Non-stop Airbus A320 (320) 2:40
Codeshare flight, operated by Vistara.(UK 816)
Lun,Mer,Ven,Dim 19:40 Bengaluru (BLR) 2 22:20 Delhi (DEL) 3
Air India AI 6409 Non-stop Airbus A321 (321) 2:40 Valid until 2024-09-02
Codeshare flight, operated by Vistara.(UK 818)
Tous les jours 19:40 Bengaluru (BLR) 2 22:20 Delhi (DEL) 3
Air India AI 6409 Non-stop Airbus A321 (321) 2:40 Effective from 2024-09-03
Codeshare flight, operated by Vistara.(UK 818)
Tous les jours 17:30 Bengaluru (BLR) 2 20:15 Delhi (DEL) 3
Air India AI 6411 Non-stop Airbus A320 (320) 2:45
Codeshare flight, operated by Vistara.(UK 820)
Lun-Sam 09:45 Bengaluru (BLR) 2 12:40 Delhi (DEL) 3
Air India AI 6413 Non-stop Airbus A320 (320) 2:55
Codeshare flight, operated by Vistara.(UK 868)
Ven-Dim 10:30 Bengaluru (BLR) 2 13:15 Delhi (DEL) 3
Air India AI 9322 Non-stop Airbus A320 (320) 2:45 Valid until 2024-09-22
Codeshare flight, operated by AIX Connect.(I5 2741)
Lun-Jeu 10:30 Bengaluru (BLR) 2 13:15 Delhi (DEL) 3
Air India AI 9322 Non-stop Boeing 737 MAX 8 (7M8) 2:45 Effective 2024-09-02 through 2024-09-26
Codeshare flight, operated by Air India Express.(IX 2741)
Tous les jours 10:30 Bengaluru (BLR) 2 13:15 Delhi (DEL) 3
Air India AI 9322 Non-stop Boeing 737 MAX 8 (7M8) 2:45 Effective from 2024-09-27
Codeshare flight, operated by Air India Express.(IX 2741)
Tous les jours 10:25 Bengaluru (BLR) 2 13:20 Delhi (DEL) 3
Air India AI 9478 Non-stop Boeing 737 (737) 2:55 Effective from 2024-10-27
Codeshare flight, operated by Air India Express.(IX 1169)
Tous les jours 18:15 Bengaluru (BLR) 2 21:10 Delhi (DEL) 3
Air India AI 9754 Non-stop Airbus A320 (320) 2:55
Codeshare flight, operated by AIX Connect.(I5 1532)




Vos réactions - Clause de non-garantie - Protection des renseignements personnels
FlightMapper.net Recherche de vols Pays Compagnies aériennes
LANGUAGES
Air India vols de Bengaluru (BLR) à Delhi (DEL).
Sélectionnez la date du vol:
HORAIRES DES VOLS
Vols directs:
Air India AI428
12:50
Bengaluru (BLR) 2

15:40
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
-
Jeu
-
Ven
Sam
Dim
-
Duration: 2:50, non-stop
Boeing 787-8 (788)
Air India AI428
13:50
Bengaluru (BLR) 2

16:45
Delhi (DEL) 3
Effective from 2024-10-28
Lun
Mar
Mer
-
Jeu
-
Ven
Sam
Dim
-
Duration: 2:55, non-stop
Boeing 787-8 (788)
Air India AI501
13:15
Bengaluru (BLR) 2

15:55
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:40, non-stop
Airbus A320neo (32N)
Air India AI501
13:15
Bengaluru (BLR) 2

16:10
Delhi (DEL) 3
Effective from 2025-03-30
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:55, non-stop
Airbus A320neo (32N)
Air India AI501
13:20
Bengaluru (BLR) 2

16:10
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI503
17:15
Bengaluru (BLR) 2

20:05
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI503
17:15
Bengaluru (BLR) 2

20:10
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:55, non-stop
Airbus A320neo (32N)
Air India AI503
17:15
Bengaluru (BLR) 2

20:05
Delhi (DEL) 3
Effective from 2025-03-30
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI505
09:50
Bengaluru (BLR) 2

12:40
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI505
09:50
Bengaluru (BLR) 2

12:45
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:55, non-stop
Airbus A320neo (32N)
Air India AI505
09:50
Bengaluru (BLR) 2

12:40
Delhi (DEL) 3
Effective from 2025-03-30
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI507
11:45
Bengaluru (BLR) 2

14:35
Delhi (DEL) 3
Effective from 2024-10-27
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI507
12:30
Bengaluru (BLR) 2

15:20
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A350-900 (359)
Air India AI509
19:30
Bengaluru (BLR) 2

22:20
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI509
19:30
Bengaluru (BLR) 2

22:20
Delhi (DEL) 3
Effective from 2025-03-30
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A321 (321)
Air India AI509
19:55
Bengaluru (BLR) 2

22:45
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A350-900 (359)
Air India AI511
15:00
Bengaluru (BLR) 2

17:50
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI511
15:25
Bengaluru (BLR) 2

18:30
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
-
Mer
-
Jeu
Ven
Sam
Dim
Duration: 3:05, non-stop
Airbus A320neo (32N)
Air India AI511
15:25
Bengaluru (BLR) 2

18:30
Delhi (DEL) 3
Effective 2024-09-03 through 2024-10-23
Lun
-
Mar
Mer
Jeu
-
Ven
-
Sam
-
Dim
-
Duration: 3:05, non-stop
Airbus A321 (321)
Air India AI511
15:25
Bengaluru (BLR) 2

18:30
Delhi (DEL) 3
Effective from 2025-03-30
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 3:05, non-stop
Airbus A320neo (32N)
Air India AI513
07:10
Bengaluru (BLR) 2

10:05
Delhi (DEL) 3
Effective from 2025-03-30
Lun
-
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:55, non-stop
Airbus A320 (320)
Air India AI513
07:10
Bengaluru (BLR) 2

10:05
Delhi (DEL) 3
Effective from 2025-03-31
Lun
Mar
-
Mer
-
Jeu
-
Ven
-
Sam
-
Dim
-
Duration: 2:55, non-stop
Airbus A320neo (32N)
Air India AI513
07:20
Bengaluru (BLR) 2

10:10
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI513
07:45
Bengaluru (BLR) 2

10:35
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A350-900 (359)
Air India AI519
08:35
Bengaluru (BLR) 2

11:20
Delhi (DEL) 3
Lun
Mar
-
Mer
-
Jeu
-
Ven
Sam
Dim
-
Duration: 2:45, non-stop
Airbus A319 (319)
Air India AI804
05:45
Bengaluru (BLR) 2

08:30
Delhi (DEL) 3
Valid until 2024-10-26
Lun
Mar
-
Mer
-
Jeu
Ven
Sam
Dim
Duration: 2:45, non-stop
Airbus A320neo (32N)
Air India AI804
05:45
Bengaluru (BLR) 2

08:30
Delhi (DEL) 3
Effective 2024-09-03 through 2024-10-23
Lun
-
Mar
Mer
Jeu
-
Ven
-
Sam
-
Dim
-
Duration: 2:45, non-stop
Airbus A350-900 (359)
Air India AI804
05:45
Bengaluru (BLR) 2

08:35
Delhi (DEL) 3
Effective from 2025-03-30
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:50, non-stop
Airbus A320neo (32N)
Air India AI804
05:50
Bengaluru (BLR) 2

08:35
Delhi (DEL) 3
Effective 2024-10-27 through 2025-03-29
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 2:45, non-stop
Airbus A320neo (32N)
Air India AI808
20:55
Bengaluru (BLR) 2

23:55
Delhi (DEL) 3
Valid until 2024-09-05
Lun
Mar
Mer
Jeu
Ven
-
Sam
-
Dim
Duration: 3:00, non-stop
Airbus A320neo (32N)
Air India AI808
20:55
Bengaluru (BLR) 2

23:55
Delhi (DEL) 3
Effective 2024-09-06 through 2024-10-26
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 3:00, non-stop
Airbus A320neo (32N)
Air India AI808
20:55
Bengaluru (BLR) 2

23:55
Delhi (DEL) 3
Effective from 2024-10-27
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Duration: 3:00, non-stop
Airbus A321 (321)
Air India AI1516
19:00
Bengaluru (BLR) 2

21:40
Delhi (DEL) 3
Operates only on 2024-09-01
Lun
-
Mar
-
Mer
-
Jeu
-
Ven
-
Sam
-
Dim
Duration: 2:40, non-stop
Airbus A320 (320)
Vols directs en partage de code:
Air India AI6397
18:45
Bengaluru (BLR) 2

21:40
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 802)
Duration: 2:55, non-stop
Airbus A320 (320)
Air India AI6399
08:00
Bengaluru (BLR) 2

10:35
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 808)
Duration: 2:35, non-stop
Airbus A320 (320)
Air India AI6401
07:00
Bengaluru (BLR) 2

09:50
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 810)
Duration: 2:50, non-stop
Airbus A320 (320)
Air India AI6405
21:10
Bengaluru (BLR) 2

23:50
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 814)
Duration: 2:40, non-stop
Airbus A320 (320)
Air India AI6407
11:30
Bengaluru (BLR) 2

14:10
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 816)
Duration: 2:40, non-stop
Airbus A320 (320)
Air India AI6409
19:40
Bengaluru (BLR) 2

22:20
Delhi (DEL) 3
Valid until 2024-09-02
Lun
Mar
-
Mer
Jeu
-
Ven
Sam
-
Dim
Codeshare flight, operated by Vistara. (UK 818)
Duration: 2:40, non-stop
Airbus A321 (321)
Air India AI6409
19:40
Bengaluru (BLR) 2

22:20
Delhi (DEL) 3
Effective from 2024-09-03
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 818)
Duration: 2:40, non-stop
Airbus A321 (321)
Air India AI6411
17:30
Bengaluru (BLR) 2

20:15
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Vistara. (UK 820)
Duration: 2:45, non-stop
Airbus A320 (320)
Air India AI6413
09:45
Bengaluru (BLR) 2

12:40
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
-
Codeshare flight, operated by Vistara. (UK 868)
Duration: 2:55, non-stop
Airbus A320 (320)
Air India AI9322
10:30
Bengaluru (BLR) 2

13:15
Delhi (DEL) 3
Valid until 2024-09-22
Lun
-
Mar
-
Mer
-
Jeu
-
Ven
Sam
Dim
Codeshare flight, operated by AIX Connect. (I5 2741)
Duration: 2:45, non-stop
Airbus A320 (320)
Air India AI9322
10:30
Bengaluru (BLR) 2

13:15
Delhi (DEL) 3
Effective 2024-09-02 through 2024-09-26
Lun
Mar
Mer
Jeu
Ven
-
Sam
-
Dim
-
Codeshare flight, operated by Air India Express. (IX 2741)
Duration: 2:45, non-stop
Boeing 737 MAX 8 (7M8)
Air India AI9322
10:30
Bengaluru (BLR) 2

13:15
Delhi (DEL) 3
Effective from 2024-09-27
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Air India Express. (IX 2741)
Duration: 2:45, non-stop
Boeing 737 MAX 8 (7M8)
Air India AI9478
10:25
Bengaluru (BLR) 2

13:20
Delhi (DEL) 3
Effective from 2024-10-27
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by Air India Express. (IX 1169)
Duration: 2:55, non-stop
Boeing 737 (737)
Air India AI9754
18:15
Bengaluru (BLR) 2

21:10
Delhi (DEL) 3
Lun
Mar
Mer
Jeu
Ven
Sam
Dim
Codeshare flight, operated by AIX Connect. (I5 1532)
Duration: 2:55, non-stop
Airbus A320 (320)
  • Il s'agit d'une ligne intérieure au départ de l'aéroport de Bengaluru (BLR) et à destination de l'aéroport de Delhi (DEL).
  • La distance est de 1710 km.
  • Le fuseau horaire de l'aéroport de départ et de l'aéroport d'arrivée est UTC+5.5 . Dans les deux aéroports, il est actuellement (loading...).
  • Pour les vols directs, le temps de vol varie entre 2:35 et 3:05.
Tous les vols BLR-DEL
Tous Air India vols
Vols retour (DEL-BLR)
Vos réactions     -     Clause de non-garantie     -     Protection des renseignements personnels